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Arriving in South Korea

Foreign nationals entering Korea are required to have a valid passport and a Korean visa issued by the Korean embassy or consular offices in their country. However, citizens from many countries are now permitted visa-free entry for a limited period under certain conditions. In order to check whether you are allowed to enter Korea without visa issuance and for other requirements, please contact a Korean embassy or consular office in your country or visit the following websites to confirm.

Visa information

Ministry of Foreign Affairs (Korean, English)
Korea Immigration Service (Korean, English)

The 107 countries listed on the website linked below are under a Visa Waiver Agreement with Korea. Depending on nationality and passport type, citizens from these countries can visit Korea with the purpose of tourism without a visa for 30 to 90 days.

Hi Korea (Korean, English, Chinese)

Immigration Clearance

From January 2012, any inbound foreign visitor of age 17 or older entering Republic of Korea (herein after Korea) through any port or airport in Korea is required to go through a mandatory fingerprint and facial recognition registration process. The mandatory information registration process is waived for the following persons: foreign government officials and international organization representatives, as well as their family members; and visitors with an official invitation from the central government of Korea.

Immigration Clearance Procedure

Wait at the Immigration Clearance Counter for Foreigners → Submit arrival card and passport to immigration officer → Immigration clearance complete

Document Preparation

You can expedite your arrival process by completing the required forms handed out by the flight attendants during your flight.

1. Arrival Card

Visitors entering Korea are required to submit an arrival card. Foreigners staying for more than 90 days and have completed registration with the Korea Immigration Service are not required to submit arrival cards.

2. Customs Declaration Form

All visitors entering Korea are required to fill out a customs declaration form. While each individual traveler must fill out a form, only one form per family is required when traveling with family members. If you have something to declare, fill out two forms to get one checked and confirmed by the customs officer, and the other to be submitted to the customs clearance officer during the clearance process.

3. Quarantine Questionnaire

Passengers who have been to countries that have had reported outbreaks of cholera, yellow fever, or pests must fill out a quarantine questionnaire form.

For More Info on Immigration

Incheon International Airport Immigration Guide: (Korean, English, Japanese, Chinese) 
- Korea Immigration Service website: (Korean, English)
Korea Customs Service website: (Korean, English, Japanese, Chinese, Spanish)

Travel Hotline

Emergency Calls

  • Police Department: 112

  • Fire Department: 119

  • Medical Emergencies: 1339

120 Dasan Seoul Call Center

Seoul’s professional agency specializing in one-stop, customized assistance for citizen-oriented and communicating civil services

Hours of operation: Monday thru Friday 09:00 – 18:00 (except holidays)

Contact number: 02) 120 + ARS 9 +

1 English

2 Chinese

3 Japanese

4 Vietnamese

5 Mongolian

Helpline topics: general information on living and tourism in Seoul including transportation, waterworks, administration, 3-person interpretation, reservation assistance, etc.

1330 Korea Travel Hotline

Knowledgeable and helpful staff provide assistance in Korean, English, Japanese, Chinese, Russian, Vietnamese, Thai, or Malay to ensure each caller has a worry-free travel experience. The KTO's 1330 Korea Travel Hotline provides information and services for most regions of Korea as well as interpretation services.

Exclusive Travel Information

Certified travel specialists provide detailed information on attractions, transportation, accommodations, shopping, festivals, events, and more!

Multilingual Assistance

Trained specialists provide tourism interpretation and assistance for tourists in Korean, English, Japanese, Chinese, Russian, Vietnamese, Thai, and Malay.

24/7 Service

The 1330 Korea Travel Hotline is open 24 hours a day, 7 days a week, so visitors can rest assured knowing there will always be a qualified professional to answer their call. (Russian, Vietnamese, Thai, Malay: 7 days a week, 08:00-19:00)

Emergency and Related Service

In order to assist travelers with immigration, safety and medical needs, tourist complaints, and other concerns, 1330 can connect callers to the 1345 Ministry of Justice Call Center, 119 Emergency Rescue Service, KTO Complaint Center, and other related call centers.